Employee Productivity Improvement Practices with special reference to Employee Engagement as a Productivity Enhancement tool
-Prof. Dr. Sonali Saha
“Today’s business environment in IT companies is highly competitive, global, technologically enhanced, and rapidly changing” (Marilyn, 2001, p.1). To deal with these trends, businesses have been changing their internal operations and focusing on essentials such as teamwork, collaboration, sharing of resources, flexibility, modularity and expanded functionality. In addition, Competitive survival is causing many IT Companies to turn more and more to examining the “People side of the Productivity Equation”-there is a growing understanding that one of the key components for competitive advantage is the human capital assets – the employees and the intellectual value they bring to the table. This is leading employers to continually seek new and creative ways to maximize their employees’ productivity *(Marilyn, 2001)*.
Companies realized the importance of Employee Engagement in the workplace environment in order to retain quality personnel, increase productivity, and maintain a competitive edge. With the increased focus on employee productivity, there is a corresponding increase in employee stress. The enhanced pressure to be productive, and the associated stress many employees are experiencing, is proving to be a major source of risk for many businesses.*(Luparello, 2004)*
On the other hand in today’s competitive scenario, as markets become more globalized. Rising wage cost and the desire to move up the value chain for software services has prompted many Indian I.T. firms to go in for Personnel Productivity Enhancement. Therefore an investigation into the Employee Productivity Practices, its factors and inhibitors can go a long way in providing the companies a competitive edge. The role of researchers is to understand more about the inhibitors and facilitators of employee productivity with special reference to Employee Engagement.
Engagement going to the heart of the workplace relationship between Employee and Employer, can be a key to unlocking Productivity and to transforming the working lives of many people for whom Monday morning is an especially low point of the week.
Since its conception, a number of researches have been carried out on Employee Productivity, most of them in United States of America. A visible research gap exists in the area of identification and measurement of drivers of Employee Productivity.
Management’s new challenge is to create a work environment that attracts, keeps, and motivates its workforce. Generation X and Y have different expectations from the workplace than do Baby Boomers and mature workers. The typical Employer Employee Relationship need to be turned upside down. As organization move forward into a boundary less environment, the challenge is not just retaining talented people but fully engaging them i.e. capturing their minds and hearts at every stage of their work lives.